Nasama Resort

Stayed in a beach view studio, room 409. Basically we could sit on our front balcony and see the beach whilst sipping a drink. Staff were polite and helpful. Room was comfortable and was cleaned every day without exception around the same time at morning. Pool was good. It’s not a full blown resort like some of the big chains but it’s a perfect place to base yourself as you explore Efate.

Both restaurants on site were lovely, also an easy walk to another resort further down the street for the free Friday night fire show. We booked a 2 hour spa treatment on site in a little hut on the water which was really enjoyable and cost a bit more than going off site (800VT more approx) but given its 150 one way on the bus its just so much easier and relaxing. There is a primitive little shop across the street to pick up basics but if you want to self cater you do need to go to the supermarket. We had an ocean view which was was lovely, the snorkelling was really good and right out the front. Breakfast is a la carte, had lots of options, the servings are large and the food tasted really good and available from 7am to 11am.

Both restaurants were fantastic. Cafe villa, the ambience was perfect, beautifully lit in the evening, the food presented was special. In the morning was just as good as we chose our meal from a menu, again presented well. The staff were attentive. The Three pigs is more relaxed and we enjoyed the Tusker beer and the food was also great. All of the staff were friendly, the reception went out of their way to help. The housekeeping staff so friendly. We loved that we could swim in the pool and a short walk away swim in the sea. There are taxis,T at the front of the reg. They are more expensive, however if you want comfort, they have aircon and are usually newer. Buses have a B in front, they are a lot cheaper, and rickety. We used the buses a lot. Both can be flagged down outside, and come regularly. The whole stay was relaxing. We took some books and toys with us for the local children, they were very grateful.

What a location! Far enough away from the hustle and bustle of the city centre, but close enough to its convenience, while giving us the thing we dreamed of: unspoiled ocean views. The staff were exceptional - couldn’t have been more accommodating (and very punctual!). When we arrived, the aircon in our room wasn’t working. When the handy person mentioned they’d need an electrician to come, the staff didn’t hesitate to offer us another room and it felt nice that we didn’t have to ask. We noticed tradespeople walking to our old room the next day - a good sign that the resort sees to issues straight away. Our new room was surprisingly quiet from traffic and people noise. Couldn’t hear any families with crying kids or anything like that - it seems the resort’s family-sized appartments are deliberately separate from the beachfront apartments. I did struggle with how loud the high tide was during the night - something I should have anticipated as a light sleeper. The staff cleaned the room and changed the towels daily, and made a nice touch with fresh flowers in the bathroom everyday too. The resort’s reception staff were a really great team on hand for anything we needed. From arranging taxis, to booking us in for group day trips with tour companies, to connecting us with local drivers onsite for private day trips (recommend traveling with Pako, Alex or Thomas). Reception were very warm and welcoming, and went above and beyond when I was unwell.

Nasama Resort was wonderful. The rooms are kept exceptionally clean, there's a warm infinity pool overlooking the ocean, and the food is fantastic. Waking up every morning to a delicious breakfast with my family was the best part. My husband was injured on the north side of the island during our holiday, and the staff were incredibly helpful and supportive in helping us find medical care. We remain very grateful to Nasama Resort for their kindness.